Privacy Policy

Travel Monkey Costa Rica
Effective Date: May 23, 2025

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At Travel Monkey Costa Rica, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services, including our website, booking system, email communications, and any other method of contact.

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1. Information We Collect

We may collect the following personal information from you:

• Full name

• Email address

• Phone number

• Pickup and drop-off locations

• Travel dates and times

• Flight details (if applicable)

• Payment information (processed through secure third-party gateways)

We may also collect non-personal information such as IP addresses, browser type, and pages visited on our website to improve user experience.

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2. How We Use Your Information

We use your information to:

• Process transportation bookings

• Communicate with you about your trip

• Send confirmations, updates, and service-related messages

• Improve our customer service and website functionality

• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

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3. Data Protection

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information. Our website uses SSL encryption, and we only work with reputable third-party payment processors for financial transactions.

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4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

 

5. Third-Party Services

We may use trusted third-party tools (such as booking software, payment processors, or analytics services) that have their own privacy policies. We recommend reviewing those policies as applicable.

 

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent at any time

• File a complaint with your local data protection authority if you believe your rights have been violated

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised "Effective Date."

 

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Travel Monkey Costa Rica
Email: rides@travelmonkeycostarica.com
Phone: travelmonkeycostarica.com
Website: travelmonkeycostarica.com

Let me know if you want this tailored further to reflect specific tools (like Stripe, Google Analytics, etc.) or legal standards like GDPR or CCPA.